Do you offer free shipping? Yes. Shipping is free on all orders within the United States.
Do you ship outside the USA? Not at this time. We ship only within the United States.
How long does delivery take? Orders are processed in 1–3 business days. Small items usually arrive in 3–7 business days, and large freight items in about 5–10 business days after shipping.
How is a riding mower delivered? Large machines ship by freight carrier. The carrier calls you to schedule delivery, usually to the curb or end of the driveway. Please have help ready to unload it.
Will the mower arrive assembled? Many machines arrive partly assembled. The manufacturer's manual is included.
Can I return my order? Yes. You can return new, unused items in their original packaging within 30 days of delivery. See our Refund and Return Policy.
What if my item arrives damaged? Email us within 48 hours with photos and your order number. We will send a replacement or refund you.
Do products come with a warranty? Yes. Products carry the manufacturer's warranty. Contact us if you need help with a warranty claim.
How can I track my order? You will get an email with a tracking number when your order ships.
Can I cancel or change my order? Yes, before it ships. Email info@greenoragarden.shop right away.
What payment methods do you accept? We accept Visa, Mastercard, American Express and Discover credit and debit cards, plus Shop Pay, Apple Pay and Google Pay, all processed securely through Shopify Payments.
How do I contact you? Email info@greenoragarden.shop or call (775) 980-2006 during Monday–Friday, 9:00 AM–5:00 PM ET.